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FREQUENTLY ASKED QUESTIONS

  • Where are you located?
    Manawa Behavior Health currently is located in Kula, HI. We provide services in the home or via telehealth.
  • Do you accept insurance?
    Yes, we are credentialed with Kaiser and HMSA. We will work with them to determine how many hours of ABA therapy your child will receive. ABA Therapy is deemed medically necessary. We strongly encourage families to contact their insurance companies in order to have a better understanding of coverage and copays.
  • Do you accept private-pay clients?
    Yes! Our services are available to anyone in need. Contact us and we will work with you to give you our current rates.
  • How does scheduling work?
    After we determine with the insurance company the amount of hours your child will receive. We will communicate with you and determine a suitable schedule. Typically there is availability in morning, afternoon or after school hours.
  • Does Manawa Behavior Health only provide ABA therapy to individuals with autism?
    No, Applied Behavior Analysis has been shown to be effective for a wide range of populations. However, most Kaiser and HMSA in Hawaii require a medical diagnosis of Autism in order to cover the cost of services. Private Pay options are available for those families or individuals who do not qualify for services with their insurance provider.
  • In what settings does Manawa Behavior Health provide services?
    As of now Manawa Behavior Health provides services in the home setting and via telehealth.
  • Does my child need ABA therapy if he/she is already on an IEP at school?
    The curriculum and teaching procedures used at Manawa Behavioral Health ABA program tend to be more individualized and intensive than those typically utilized in a school setting. Because we work with individuals one on one and not in a school setting we are able to focus on specific behaviors often overlooked in the school setting.
  • Health assist?
    Yes, our behavior analysts are highly trained in school consultation and support. Upon your request and informing your child’s school team, we are happy to attend your child’s IEP meetings, assist with assessment and intervention development, and/or provide consultation to your child’s education team. We believe it is vital for all individuals working with your child to collaborate and work together to ensure interventions are consistent and effective across all settings.
  • What does therapy look like?
    Before therapy begins, Manawa Behavior Health will complete a comprehensive evaluation of your child’s skillset. This process starts with an initial meeting with caregivers and the Behavior Analyst, then we conduct an assessment of current skill functioning. This may include conducting a Functional Behavior Assessment and a Skill-based Assessment. Our focus is to identify how your child learns best, what motivates your child, and identify any problem behaviors that need to be addressed. This assessment is usually performed across multiple visits and involves interviews, direct observations, and interaction with the client. Next, the Behavior Analyst writes a treatment plan based on the assessments conducted and targets/goals are created and submitted to the funding source. Treatment hours and goals are then authorized by the funding source. Once this happens, The Behavior Analyst will meet with the caregiver to discuss the results of the assessment, and authorized hours, and to plan a regular schedule. Finally, ABA treatment is provided by either a Registered Behavior Technician (under the supervision of a Board Certified Behavior Analyst) or directly by a Behavior Analyst. Family participation and involvement in treatment are necessary to support the effectiveness of the treatment plan. Caregiver training is used to educate caregivers to implement strategies and support their children in the home and community environments. It is generally recommended within the treatment plan and it is expected that caregivers participate.
  • What is the current waitlist to receive ABA services?
    When you send us your inquiry by filling out our Client Intake Packet online, we will get back to you within five business days to inform you of the current waitlist time. We will be sure to keep you updated. If we cannot accommodate your need for services in a timely manner, we are more than willing to offer you a list of other providers in your area.
CANCELLATIONS & REFUNDS

Cancellations

If you need to cancel or reschedule a session, we request at least 24 hours notice. Please only cancel when truly necessary. 

Refund Policy

If you find that for a rare chance that we are not a good fit for one another or for any reason you are unhappy with our services, and you have discussed the issue with us first, we will offer a full prorated refund on any unused time you’ve purchased, minus a $50 USD administrative fee. Refunds must be requested within 30 days of your most recent purchase, and may take up to 72 hours to be processed.

Expirations

All packages expire in full one year after the date of purchase. Extensions may be available in some situations, at the owner's discretion.

STILL HAVE ANY QUESTION?

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